All Systems Operational
Simplecast.com, Dashboards & Customer Admin ? Operational
Audio Streaming & Content Delivery ? Operational
Content Delivery Network Operational
Uploading & File Storage Operational
Simplecast Hosted Sites ? Operational
Simplecast API ? Operational
Billing & Secure CC Storage (Stripe) Operational
Audio Transcoding Operational
Recast Operational
Analytics Operational
Processing Operational
Retrieval Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - This incident has been resolved.
Nov 7, 13:20 EST
Identified - We've identified minor download variances in our Analytics reporting between Oct 31 - Nov 5, 2019. In order to establish the total accuracy of our reporting data, we will be reprocessing the data in that time period. You may see your numbers fluctuate until the full reprocessing has been completed. Please reach out to our support team if you have any questions or concerns!
Nov 6, 12:50 EST
Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - This incident has been resolved.
Nov 4, 14:59 EST
Update - We are continuing to work on a fix for this issue.
Nov 4, 11:51 EST
Identified - We have identified that at ~8:00 AM EST analytics ingestion and reporting started to fall behind due to an issue with a service provider. NO data has been lost and we have been actively processing analytics back up to now.
Nov 4, 11:50 EST
Nov 3, 2019
Completed - The scheduled maintenance has been completed.
Nov 3, 00:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 23:01 EDT
Scheduled - We will be performing routine maintenance on our analytics reporting system between 11 PM EDT and 12 PM EDT on Saturday, November 2nd, 2019. During this time, you will still be able to access your dashboard and view your analytics. The display of new analytics data will be paused, but we will continue to gather analytics during this time. All data collected will be available immediately following the maintenance window.
Nov 1, 20:37 EDT
Nov 1, 2019
Resolved - This incident has been resolved.
Nov 1, 09:08 EDT
Update - Analytics have returned to their normal processing schedule. If you have any additional questions or concerns let us know!
Oct 31, 19:28 EDT
Update - We are currently seeing over a 3 hour delay (approximately since 15:00 UTC) in analytics processing. NO data has been lost and we are actively processing analytics back up to now.
Oct 31, 15:57 EDT
Monitoring - Yesterday, we identified outside networks (eg. servers) sending traffic to our audio files that were not legitimate downloads. These illegitimate downloads affected downloads between Oct 22-30, 2019. Per IAB's guidelines, hosts are expected to actively blacklist any network traffic that has been identified as purposefully or inadvertently inflating traffic. We are now actively blocking this traffic.

You may see numbers between Oct 22-30, 2019 return to previous normals. If you have any additional questions or concerns let us know!
Oct 31, 11:29 EDT
Oct 30, 2019

No incidents reported.