Analytics Reporting Delays

Incident Report for Simplecast

Resolved

This incident has been resolved.
Posted Nov 04, 2019 - 14:59 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 04, 2019 - 11:51 EST

Identified

We have identified that at ~8:00 AM EST analytics ingestion and reporting started to fall behind due to an issue with a service provider. NO data has been lost and we have been actively processing analytics back up to now.
Posted Nov 04, 2019 - 11:50 EST
This incident affected: Analytics (Retrieval).