Analytics Populating

Incident Report for Simplecast

Resolved

This incident has been resolved.
Posted Aug 28, 2019 - 18:04 EDT

Update

We are continuing to monitor for any further issues.
Posted Aug 28, 2019 - 18:04 EDT

Monitoring

Analytics are currently 2 hours behind real-time. We are actively processing data to bring analytics back to normal.

NO analytics have been lost during this time.
Posted Aug 28, 2019 - 18:01 EDT

Update

The analytics processing and retrieval system is back online and is currently undergoing verification of data integrity.

NO analytics have been lost during this time.
Posted Aug 28, 2019 - 16:14 EDT

Update

Google Cloud connectivity has now been resolved and we are currently rebooting and bringing all of our analytics services back up online.

NO analytics have been lost during this time.
Posted Aug 28, 2019 - 14:01 EDT

Identified

The issue has been identified and will be resolved once Google Cloud fully restores their upstream issues. NO analytics will be lost during this time.
Posted Aug 28, 2019 - 12:22 EDT

Investigating

We are currently experiencing upstream issues with our Google Cloud provider. NO analytics will be lost during this time. We are working to restore services as quickly as possible.
Posted Aug 28, 2019 - 11:57 EDT
This incident affected: Analytics (Processing, Retrieval).